1. Overview
This policy explains how EP Info-tech handles personal information when you browse this website, submit an enquiry or communicate with us about our services. It applies to website visitors and business contacts. A separate agreement may govern information processed during a client engagement.
We collect only the information reasonably needed to operate the website, respond to requests, protect our systems and deliver agreed services.
2. Information we may collect
Information you provide
Name, telephone number, work email, company, job title, service interest, enquiry content and files or details you choose to send.
Website and device data
IP address, browser or device information, requested pages, timestamps, security events and diagnostic data required for reliable operation.
Consent preferences
Your choice to allow essential, analytics or marketing cookies, together with the date and version of that preference.
Business communications
Messages, meeting notes, proposals and follow-up records created while discussing a potential or active engagement.
3. How we use information
- Respond to enquiries and arrange relevant follow-up.
- Assess project fit, prepare proposals and deliver requested services.
- Operate, maintain, troubleshoot and secure this website.
- Understand aggregated website performance where optional analytics consent is provided.
- Maintain appropriate business, compliance and dispute records.
We do not sell personal information. Where processing depends on consent, you may withdraw that consent for future processing.
5. Retention and security
We retain information only for as long as reasonably required for the purpose collected, legal obligations, security, record keeping or dispute management. Retention periods vary by data type and engagement context.
We use proportionate administrative and technical measures to protect information. No internet transmission or storage system can be guaranteed completely secure, so please do not submit passwords, payment credentials or unnecessary sensitive personal data through the enquiry form.
6. Your choices and rights
Subject to applicable law, you may ask to access, correct or delete personal information, restrict or object to certain processing, withdraw consent, or request information about how your data is handled. We may need to verify your identity and retain limited records where legally permitted or required.
7. Contact and updates
For a privacy request, email info@ensea.com or use our contact page. We may update this policy as the website, services or legal requirements change. Material updates will be reflected by the date shown on this page.
Contact info@ensea.com and include the name of this policy in your message.
